vanishing au.exe in Ace Utilities folder

Discuss problems regarding Acelogix Software products and find solutions
John Collins
Posts: 6
Joined: Mon Dec 27, 2004 8:20 pm

vanishing au.exe in Ace Utilities folder

Post by John Collins » Sat Jun 30, 2007 4:50 pm

As with my registered version 3.2.0.4043, the latest version of au.exe does the following: When I click on the desktop icon to run AU, the icon vanishes, au.exe in the folder also vanishes. As a result, I can never upgrade automatically via the program. In order to get AU to work, I changed the name au.exe to auu.exe and fixed the properties of the desktop icon to correspond. Now, AU will start and run automatically.
Why do I have to make this change?

PS, Before installing the latest version, I used Control Panel to remove the previous version.

Thanks,

John

John Collins
Posts: 6
Joined: Mon Dec 27, 2004 8:20 pm

oops

Post by John Collins » Sat Jun 30, 2007 9:51 pm

PS, I'm running XP 32 bit.
John

hari
Site Admin
Posts: 685
Joined: Sat Dec 13, 2003 2:15 am

Post by hari » Sun Jul 01, 2007 4:14 am

we are at loss to explain this, we have not seen this.

May be some app like antiSpyware or antivirus you have is deleting this file thinking it is a virus ?
regards,
Hari, Acelogix Team

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