Cookie Manager problem with IE7/XP Pro SP3, AU V5.1.0-32bit

Discuss problems regarding Acelogix Software products and find solutions
dewey
Posts: 6
Joined: Thu Sep 13, 2007 7:58 pm

Cookie Manager problem with IE7/XP Pro SP3, AU V5.1.0-32bit

Post by dewey » Wed Sep 16, 2009 3:15 pm

So cookie manager deletes all my coookies whether they are marked safe or not. Also, cookies marked as safe from earlier versions of AU cannot be unmarked at all. Anyone else experiencing this?

Aneesh
Site Admin
Posts: 898
Joined: Mon Aug 04, 2003 7:12 am

Re: Cookie Manager problem with IE7/XP Pro SP3, AU V5.1.0-32bit

Post by Aneesh » Wed Sep 16, 2009 8:42 pm

Hi,

There is an issue with cookie manager when used to handle internet explorer cookies - the 'protected' ones also get deleted. We'll fix it.
Regards,
Aneesh,
Acelogix Software Team.

dewey
Posts: 6
Joined: Thu Sep 13, 2007 7:58 pm

Re: Cookie Manager problem with IE7/XP Pro SP3, AU V5.1.0-32bit

Post by dewey » Wed Sep 16, 2009 9:28 pm

Hi Aneesh,

Thanks for the update. I look forward to the fix.

Cheers,
Branden

dewey
Posts: 6
Joined: Thu Sep 13, 2007 7:58 pm

Re: Cookie Manager problem with IE7/XP Pro SP3, AU V5.1.0-32bit

Post by dewey » Thu Sep 24, 2009 3:52 pm

Hi,

Is there a way to step back to version 5.0 until this cookie issue is fixed? I don't have the installer for 5.0 anymore - can I download it somewhere?

Aneesh
Site Admin
Posts: 898
Joined: Mon Aug 04, 2003 7:12 am

Re: Cookie Manager problem with IE7/XP Pro SP3, AU V5.1.0-32bit

Post by Aneesh » Thu Sep 24, 2009 7:34 pm

Hi,

We're working on the 'cookie-fix' at the moment.

v5 download link: http://www.acelogix.com/downloads/aufull_5.exe
Regards,
Aneesh,
Acelogix Software Team.

Aneesh
Site Admin
Posts: 898
Joined: Mon Aug 04, 2003 7:12 am

Re: Cookie Manager problem with IE7/XP Pro SP3, AU V5.1.0-32bit

Post by Aneesh » Sat Sep 26, 2009 3:28 pm

Regards,
Aneesh,
Acelogix Software Team.

dewey
Posts: 6
Joined: Thu Sep 13, 2007 7:58 pm

Re: Cookie Manager problem with IE7/XP Pro SP3, AU V5.1.0-32bit

Post by dewey » Wed Sep 30, 2009 1:56 pm

Aneesh wrote:Fixed and updated: http://www.acelogix.com/downloads/aufull.exe
It still deletes all my cookies whether they are checked or not. Sorry.

Aneesh
Site Admin
Posts: 898
Joined: Mon Aug 04, 2003 7:12 am

Re: Cookie Manager problem with IE7/XP Pro SP3, AU V5.1.0-32bit

Post by Aneesh » Wed Sep 30, 2009 2:38 pm

That's odd. :-\ We'll check it.
Regards,
Aneesh,
Acelogix Software Team.

dewey
Posts: 6
Joined: Thu Sep 13, 2007 7:58 pm

Re: Cookie Manager problem with IE7/XP Pro SP3, AU V5.1.0-32bit

Post by dewey » Wed Sep 30, 2009 6:54 pm

Hi Aneesh,

I think the problem may have been the link you provided. I installed the fixed/update and checked the version # and it is "AU Version: 5.1.0.465 (2998992)" This is same version and build as the original V5.1 that had the cookie problem. So basically I just ended up installing the same version that had the problem.

Thanks.

Aneesh
Site Admin
Posts: 898
Joined: Mon Aug 04, 2003 7:12 am

Re: Cookie Manager problem with IE7/XP Pro SP3, AU V5.1.0-32bit

Post by Aneesh » Wed Sep 30, 2009 7:45 pm

Even though the version displayed in the updated version is the same as that of the previous one, the build is new. We just kept the old version number itself. We're checking the issue again. It seems IE8 cookies are not affected.
Regards,
Aneesh,
Acelogix Software Team.

siliconman01
Posts: 121
Joined: Sat Aug 25, 2007 9:09 am

Re: Cookie Manager problem with IE7/XP Pro SP3, AU V5.1.0-32bit

Post by siliconman01 » Thu Oct 01, 2009 5:04 am

Cookie manager is working properly on both my Vista x64 and Vista x86 systems with IE8 as the only installed browser.
Home Built ASUS ROG Maximus Extreme with Windows 10x64 Pro; Dell XPS 15 (9575) 2in1 with Windows 11x64 Pro; Dell XPS 8940SE with Windows 10 x64 Pro.

Aneesh
Site Admin
Posts: 898
Joined: Mon Aug 04, 2003 7:12 am

Re: Cookie Manager problem with IE7/XP Pro SP3, AU V5.1.0-32bit

Post by Aneesh » Thu Oct 01, 2009 8:35 am

Thank you siliconman01 for that observation. It seems more related to IE7. We're on it.
Regards,
Aneesh,
Acelogix Software Team.

dewey
Posts: 6
Joined: Thu Sep 13, 2007 7:58 pm

Re: Cookie Manager problem with IE7/XP Pro SP3, AU V5.1.0-32bit

Post by dewey » Thu Oct 01, 2009 7:28 pm

Hi Aneesh,

I think I figured out a fix on the user end. What I did was reinstall AU v5.0. The I unchecked all the cookies in the cookie list and let the Cookie Manager delete all my cookies. Then I installed V5.1 and surfed a few websites. Then I went to Cookie Manager and checked off the cookies I wanted to keep. This time, cookie Manager only deleted the unchecked cookies. The protected cookies were kept!

The odd thing is this: if I check say ".nytimes.com" it automatically checks all the "sub-coookies" that go with it (in this case ".wt.o.nytimes.com"). But when I delete cookies, only the cookie I actually checked is kept. But if I check the sub-cookie first, then it will keep both.

Either way, it seems the cookie functionality remains so it's all good.

Thanks for all your help!

Aneesh
Site Admin
Posts: 898
Joined: Mon Aug 04, 2003 7:12 am

Re: Cookie Manager problem with IE7/XP Pro SP3, AU V5.1.0-32bit

Post by Aneesh » Thu Oct 01, 2009 8:34 pm

Good to know that, dewey. Some times cookie handling can be a tricky affair.
Regards,
Aneesh,
Acelogix Software Team.

jose ramos
Posts: 23
Joined: Fri Mar 21, 2008 8:52 pm

Re: Cookie Manager problem with IE7/XP Pro SP3, AU V5.1.0-32bit

Post by jose ramos » Thu Oct 01, 2009 10:18 pm

I think I figured out a fix on the user end. What I did was reinstall AU v5.0. The I unchecked all the cookies in the cookie list and let the Cookie Manager delete all my cookies. Then I installed V5.1 and surfed a few websites. Then I went to Cookie Manager and checked off the cookies I wanted to keep. This time, cookie Manager only deleted the unchecked cookies. The protected cookies were kept!
I'm having that problem too. I am running 64bit Ace Utilities on Vista64, and wouldn't like to do all that work to have Cookie Manager work properly.

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