Problem with erasing of history

Discuss problems regarding Acelogix Software products and find solutions
andro
Posts: 8
Joined: Fri Aug 22, 2008 7:34 pm

Problem with erasing of history

Post by andro » Fri Aug 22, 2008 8:54 pm

Hello. Why AU 4.2.0 cannot delete history of Opera 9.5 and Firefox 3.0.1 ?

mr.brownstone
Posts: 37
Joined: Mon Jun 04, 2007 7:59 pm

Re: Problem with erasing of history

Post by mr.brownstone » Fri Aug 22, 2008 10:15 pm

Cannot say about AU since I use STU, but have you downloaded the latest "silent" update? STU works like a charm.
Image

andro
Posts: 8
Joined: Fri Aug 22, 2008 7:34 pm

Re: Problem with erasing of history

Post by andro » Sat Aug 23, 2008 12:42 pm

I think I have latest version of AU.
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Aneesh
Site Admin
Posts: 898
Joined: Mon Aug 04, 2003 7:12 am

Re: Problem with erasing of history

Post by Aneesh » Sat Aug 23, 2008 2:56 pm

andro wrote:Hello. Why AU 4.2.0 cannot delete history of Opera 9.5 and Firefox 3.0.1 ?
The recent minor update "MAY" not show up when you try to update the program via "Check for Updates". A few issues related to Firefox 3 were addressed in this minor update.

Ace Utilities download link: http://dl.filekicker.com/send/file/1999 ... aufull.exe
Regards,
Aneesh,
Acelogix Software Team.

andro
Posts: 8
Joined: Fri Aug 22, 2008 7:34 pm

Re: Problem with erasing of history

Post by andro » Sat Aug 23, 2008 5:14 pm

Thanks, but AU 4.2.0.457 doesn't delete history too. I wonder why this happens. Why? :)

Aneesh
Site Admin
Posts: 898
Joined: Mon Aug 04, 2003 7:12 am

Re: Problem with erasing of history

Post by Aneesh » Sat Aug 23, 2008 6:35 pm

andro wrote:Thanks, but AU 4.2.0.457 doesn't delete history too. I wonder why this happens. Why? :)
That's odd. We fixed the 'History deletion' issue for Firefox 3 with the recent update. We just checked the tool with Opera 9.5.1. It's working as expected. Please make sure that you have installed the latest version of Ace Utilities. Don't use the "Check for Updates" option from the Ace Utilities interface this time as this minor update may not be visible via that method. Download directly from the Acelogix Software website's 'download' page. Also, make sure that Firefox and/or Opera is not running the background while you attempt to run the "Erase History" tool.
Regards,
Aneesh,
Acelogix Software Team.

andro
Posts: 8
Joined: Fri Aug 22, 2008 7:34 pm

Re: Problem with erasing of history

Post by andro » Sat Aug 23, 2008 7:58 pm

Thanks, now AU clears Firefox's history. But it doesn't delete history of Opera 9.52 because I've checked the folder C:\documents and settings\admin\local settings\application data\Opera\Opera\profile\cache4 - its size doesn't decrease. May be the programme cannot find this folder ?

Aneesh
Site Admin
Posts: 898
Joined: Mon Aug 04, 2003 7:12 am

Re: Problem with erasing of history

Post by Aneesh » Sun Aug 24, 2008 8:12 am

We'll check it as soon as possible.
Regards,
Aneesh,
Acelogix Software Team.

andro
Posts: 8
Joined: Fri Aug 22, 2008 7:34 pm

Re: Problem with erasing of history

Post by andro » Wed Aug 27, 2008 11:54 pm

Now ,AU erase history of Opera 8.54 (the cache folder is C:\Documents and Settings\admin\Application Data\Opera\Opera\profile\cache4 ).

andro
Posts: 8
Joined: Fri Aug 22, 2008 7:34 pm

Re: Problem with erasing of history

Post by andro » Sun Dec 21, 2008 9:54 pm

Hello. There is Opera 9.63 (latest version) installed. The problem is that the location of the "profile" folder (and cache subfolder in it) is C:\Program Files\Opera\profile and the programme tries to find this cache in C:\Documents and Settings\admin\Application Data\Opera\...This can be seen from screenshot.
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Aneesh
Site Admin
Posts: 898
Joined: Mon Aug 04, 2003 7:12 am

Re: Problem with erasing of history

Post by Aneesh » Mon Dec 22, 2008 9:17 pm

Hi,

We'll check it. Thank you for trying out beta v5.0.
Regards,
Aneesh,
Acelogix Software Team.

andro
Posts: 8
Joined: Fri Aug 22, 2008 7:34 pm

Re: Problem with erasing of history

Post by andro » Mon Dec 22, 2008 10:01 pm

It's v. 4.2.0, but I'll also try out beta.

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