AU x64 Doesn't Work for Firefox 3

Discuss problems regarding Acelogix Software products and find solutions
jwebby
Posts: 35
Joined: Tue Aug 09, 2005 3:54 pm

AU x64 Doesn't Work for Firefox 3

Post by jwebby » Mon Jul 14, 2008 10:04 pm

I am running the x64 version of Ace Utilities on XP x64. I do web design and am required to have multiple version of Firefox and I use a different profile for Firefox 3. AU will not clean the history of FF3 which is set as default browser.

Is there a way I can tell AU where the FF3 profile is or to have it find multiple Firefox profiles? CCleaner picked this up and works with Firefox 3 without any settings but I don't want to use CCleaner.

Any help would be greatly appreciated.

Thanks

J

Aneesh
Site Admin
Posts: 898
Joined: Mon Aug 04, 2003 7:12 am

Re: AU x64 Doesn't Work for Firefox 3

Post by Aneesh » Tue Jul 15, 2008 12:09 pm

Issues with Firefox 3 will be addressed in the next release of Ace Utilities which is due in a few days.
Regards,
Aneesh,
Acelogix Software Team.

elena28
Posts: 20
Joined: Wed Dec 05, 2007 4:45 pm

Re: AU x64 Doesn't Work for Firefox 3

Post by elena28 » Sun Aug 03, 2008 6:48 pm

hi!

i am also using au x64. i have updated to the newest version, and it still doesnt work for firefox 3. it cleans nothing :(.

jwebby
Posts: 35
Joined: Tue Aug 09, 2005 3:54 pm

Re: AU x64 Doesn't Work for Firefox 3

Post by jwebby » Sun Aug 03, 2008 7:12 pm

elena28 wrote:hi!

i am also using au x64. i have updated to the newest version, and it still doesnt work for firefox 3. it cleans nothing :(.

I agree, Under the cookie manager, if you select Firefox, it doesn't even show the cookies. But if you go to the Firefox - Tools, Options, Privacy, Show Cookies... the cookies are definately there.

Acelogix, is there a certain directory where we should setup our profile, or how can we make this work? I notice you can search for the opera profile but not firefox.

Thanks

J

Aneesh
Site Admin
Posts: 898
Joined: Mon Aug 04, 2003 7:12 am

Re: AU x64 Doesn't Work for Firefox 3

Post by Aneesh » Sun Aug 03, 2008 8:43 pm

We'll look into it. Thank you for notifying us. There could be problem with Vista x64, but it should work on XP x32 and x64, and Vista x32.
Regards,
Aneesh,
Acelogix Software Team.

hari
Site Admin
Posts: 685
Joined: Sat Dec 13, 2003 2:15 am

Re: AU x64 Doesn't Work for Firefox 3

Post by hari » Mon Aug 04, 2008 2:22 am

jwebby,

Are you using version 4.2 of Ace ?
Also, do you have FF2 and FF3 on the same PC ?


elena28,

Are you using Vista ?
regards,
Hari, Acelogix Team

jwebby
Posts: 35
Joined: Tue Aug 09, 2005 3:54 pm

Re: AU x64 Doesn't Work for Firefox 3

Post by jwebby » Mon Aug 04, 2008 2:45 am

Running XP x64, I am using AU4.2 and I do have FF v2 and v3 installed but v3 is set as the default browser with default profile located in the default location. v2 is launched via the -P no remote switch with it's own profile. I do web design so both browsers are necessary.

All I know is CCleaner works and AU does not.

Thanks

hari
Site Admin
Posts: 685
Joined: Sat Dec 13, 2003 2:15 am

Re: AU x64 Doesn't Work for Firefox 3

Post by hari » Mon Aug 04, 2008 3:27 am

hi Jwebby

Can you please let me know if AU shows any profile names under Erase History > Firefox page ? Or is it just the profile 'Default' only ?

Also, are the firefox profile under different Windows user pofiles ? (like)
C:\Documents and Settings\<user1>\Application Data\Mozilla\Firefox\Profiles\<xxxxxxxx.default>
C:\Documents and Settings\<user2>\Application Data\Mozilla\Firefox\Profiles\<yyyyyyy.default>

or is it like
C:\Documents and Settings\<user1>\Application Data\Mozilla\Firefox\Profiles\<xxxxxxxx.default>
C:\Documents and Settings\<user1>\Application Data\Mozilla\Firefox\Profiles\yyyyyyy.profilename>

We know you are a power user, please bear with us.
regards,
Hari, Acelogix Team

jwebby
Posts: 35
Joined: Tue Aug 09, 2005 3:54 pm

Re: AU x64 Doesn't Work for Firefox 3

Post by jwebby » Mon Aug 04, 2008 4:17 am

Same user, just two profiles, one for each FF version.

C:\Documents and Settings\User1\Application Data\Mozilla\Firefox\Profiles\33a4129r.default
C:\Documents and Settings\User1\Application Data\Mozilla\Firefox\Profiles\v2

The profiles show up on the FF profile page, they are checked, and it does clean the history, formdata, etc. For me, this is just a cookie manager problem. It doesn't show any cookies for FF in the cookie manager and it doesn't remove any FF cookies. And, unless you remove the parent.lock file, you must have FF closed to delete cache and cookies.

And no worries, I understand completely, I'm just glad you are aware of the problem and are working to fix it. If I can help in any way, just let me know.

Thank You

James

hari
Site Admin
Posts: 685
Joined: Sat Dec 13, 2003 2:15 am

Re: AU x64 Doesn't Work for Firefox 3

Post by hari » Mon Aug 04, 2008 5:32 am

OK.

Can you please post here the contents of the file
C:\Documents and Settings\<user>\Application Data\Mozilla\Firefox\profiles.ini
regards,
Hari, Acelogix Team

jwebby
Posts: 35
Joined: Tue Aug 09, 2005 3:54 pm

Re: AU x64 Doesn't Work for Firefox 3

Post by jwebby » Mon Aug 04, 2008 6:10 am

[General]
StartWithLastProfile=1

[Profile0]
Name=default
IsRelative=1
Path=Profiles/33a4129r.default
Default=1

[Profile1]
Name=v2
IsRelative=1
Path=Profiles/v2

elena28
Posts: 20
Joined: Wed Dec 05, 2007 4:45 pm

Re: AU x64 Doesn't Work for Firefox 3

Post by elena28 » Mon Aug 04, 2008 6:46 am

yes, i am using vista x64 .

hari
Site Admin
Posts: 685
Joined: Sat Dec 13, 2003 2:15 am

Re: AU x64 Doesn't Work for Firefox 3

Post by hari » Tue Aug 05, 2008 5:31 am

jwebby,

Can you please let me know the FF3 installation folder ? (c:\Program Files\Mozilla Firefox)

Also, paste the contents of the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla\Mozilla Firefox
include the subkeys too. You can right click on the above key, click Export from the context menu.
regards,
Hari, Acelogix Team

Babar
Posts: 14
Joined: Tue Aug 05, 2008 5:33 am

Re: AU x64 Doesn't Work for Firefox 3

Post by Babar » Tue Aug 05, 2008 5:38 am

Hi -

I wasn't surprised that 4.1 didn't support cookie management for Firefox 3, since the way cookies are stored in FX 3 changed.

However, I just upgraded to Ace 4.2, and it still can't find any Fx 3 cookies.

While you look into the problem, can I find in the registry where Ace 'points' to the appropriate Firefox profile and cookie location?

(XP Pro 32-bit)

Hoping for a fix soon!

jwebby
Posts: 35
Joined: Tue Aug 09, 2005 3:54 pm

Re: AU x64 Doesn't Work for Firefox 3

Post by jwebby » Tue Aug 05, 2008 5:46 am

hari wrote:jwebby,

Can you please let me know the FF3 installation folder ? (c:\Program Files\Mozilla Firefox)

Also, paste the contents of the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla\Mozilla Firefox
include the subkeys too. You can right click on the above key, click Export from the context menu.
Sorry about the delay, I didn't get an email on this post.

FF3 is installed in:
"C:\Program Files (x86)\Firefox\v3"

Hope this helps.



Code: Select all

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla\Mozilla Firefox]
@="1.9.0.1"
"CurrentVersion"="3.0.1 (en-US)"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla\Mozilla Firefox\1.0.8 (en-US)]
@=""

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla\Mozilla Firefox\1.0.8 (en-US)\Main]
"Install Directory"="C:\\Program Files (x86)\\Firefox\\v1.0\\"
"PathToExe"="C:\\Program Files (x86)\\Firefox\\v1.0\\firefox.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla\Mozilla Firefox\1.0.8 (en-US)\Uninstall]
"Description"="Mozilla Firefox (1.0.8)"
"Uninstall Log Folder"="C:\\Program Files (x86)\\Firefox\\v1.0\\uninstall"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla\Mozilla Firefox\1.5 (en-US)]
@=""

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla\Mozilla Firefox\1.5 (en-US)\Main]
"Install Directory"="C:\\Program Files (x86)\\Firefox\\v1.5\\"
"PathToExe"="C:\\Program Files (x86)\\Firefox\\v1.5\\firefox.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla\Mozilla Firefox\1.5 (en-US)\Uninstall]
"Description"="Mozilla Firefox (1.5)"
"Uninstall Log Folder"="C:\\Program Files (x86)\\Firefox\\v1.5\\uninstall"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla\Mozilla Firefox\2.0.0.14 (en-US)]
@="2.0.0.14 (en-US)"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla\Mozilla Firefox\2.0.0.14 (en-US)\Main]
"Install Directory"="C:\\Program Files (x86)\\Firefox\\v2"
"PathToExe"="C:\\Program Files (x86)\\Firefox\\v2\\firefox.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla\Mozilla Firefox\2.0.0.14 (en-US)\Uninstall]
"Uninstall Log Folder"="C:\\Program Files (x86)\\Firefox\\v2\\uninstall"
"Description"="Mozilla Firefox (2.0.0.14)"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla\Mozilla Firefox\3.0.1 (en-US)]
@="3.0.1 (en-US)"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla\Mozilla Firefox\3.0.1 (en-US)\Main]
"Install Directory"="C:\\Program Files (x86)\\Firefox\\v3"
"PathToExe"="C:\\Program Files (x86)\\Firefox\\v3\\firefox.exe"
"Create Quick Launch Shortcut"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla\Mozilla Firefox\3.0.1 (en-US)\Uninstall]
"Uninstall Log Folder"="C:\\Program Files (x86)\\Firefox\\v3\\uninstall"
"Description"="Mozilla Firefox (3.0.1)"

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