Discuss problems regarding Acelogix Software products and find solutions
-
jmozzee
- Posts: 2
- Joined: Sat Dec 06, 2003 1:48 am
Post
by jmozzee » Tue Dec 09, 2003 10:26 pm
I had just downloaded and installed so I could enter registration key. Once I got that completed successfully checked for updates I get the following:
But when I download setup file and install I get program that won't accept my registration key information.
So, I reinstalled previous setup file and registration key info was accepted.
Is there another method of checking and getting updates?
Thanks,
jmozzee
-
Cal
- Posts: 278
- Joined: Mon Aug 04, 2003 7:26 am
- Location: USA
Post
by Cal » Thu Dec 11, 2003 12:10 am
When you check "Check for Updates" button it gives you your version and the latest version available. If the version available is a later version than you have you should go to the home page and download it from there.
jmozzee wrote:I had just downloaded and installed so I could enter registration key. Once I got that completed successfully checked for updates I get the following:
But when I download setup file and install I get program that won't accept my registration key information.
So, I reinstalled previous setup file and registration key info was accepted.
Is there another method of checking and getting updates?
Thanks,
jmozzee
Regards
Cal
-
zridling
- Posts: 14
- Joined: Wed Dec 31, 2003 12:53 am
- Location: St. Louis, Missouri, US
-
Contact:
Post
by zridling » Sat Jan 03, 2004 8:25 am
I just reformatted, and downloaded he new version (2.2) It did not accept it. There is a problem with the new version not accepting they key. I have emailed about it and hope a reply - or fix is up soon. Tried 3 times with exect copy/paste. Had to install old version.
-
Cal
- Posts: 278
- Joined: Mon Aug 04, 2003 7:26 am
- Location: USA
Post
by Cal » Sat Jan 03, 2004 8:42 am
The beta 2.2 version will not work with the previous registration code. You must email the author and wait for a new registration code.
Regards
Cal
-
zridling
- Posts: 14
- Joined: Wed Dec 31, 2003 12:53 am
- Location: St. Louis, Missouri, US
-
Contact:
Post
by zridling » Sat Jan 03, 2004 8:44 am
Thanks Cal, just the response I needed
- I have two other hardware junkie friends that I turned on to Ace that were also wondering. Now I know-