Still got sidebyside errors in 3.1

Discuss problems regarding Acelogix Software products and find solutions
Locked
Jon
Posts: 13
Joined: Sat Jan 28, 2006 2:03 am
Contact:
Contact Jon

Still got sidebyside errors in 3.1

Post by Jon » Wed Nov 08, 2006 5:19 pm

Hi,
uninstalled the Runtimes dlls, installed 3.1 and low and behold the sidebyside errors are back :cry: i was led to believe this was now fixed, but seems the runtimes are still needed. :wink:
Top
hari
Site Admin
Posts: 685
Joined: Sat Dec 13, 2003 2:15 am

Post by hari » Thu Nov 09, 2006 3:36 am

The runtime DLLs should not be uninstalled. It is used by many other programs as well. Please let me know if there is any reason for uninstalling it.
regards,
Hari, Acelogix Team
Top
Jon
Posts: 13
Joined: Sat Jan 28, 2006 2:03 am
Contact:
Contact Jon

Post by Jon » Fri Nov 10, 2006 6:20 pm

hari wrote:The runtime DLLs should not be uninstalled. It is used by many other programs as well. Please let me know if there is any reason for uninstalling it.
no other program requires it on my sys, i only installed it because it was posted here for version 3 to stop the sidebyside errors. Just a shame its still needed as it conflicts with Quicktimes update program. :wink:
Top
hari
Site Admin
Posts: 685
Joined: Sat Dec 13, 2003 2:15 am

Post by hari » Sat Nov 11, 2006 4:10 am

Please take a look at the below link

http://support.microsoft.com/kb/923014


May be the apps you have do not use VS2005 to develop it, or may be their installers install it silently.

We will check to see if there is anyway to avoid installing it. We will check the Quicktime issue as well.
regards,
Hari, Acelogix Team
Top
hari
Site Admin
Posts: 685
Joined: Sat Dec 13, 2003 2:15 am

Post by hari » Sat Nov 11, 2006 5:21 am

Please reinstall from http://www.acelogix.com/downloads/au.exe .
Uninstall vc_redist, and check if this works.
regards,
Hari, Acelogix Team
Top
Jon
Posts: 13
Joined: Sat Jan 28, 2006 2:03 am
Contact:
Contact Jon

Post by Jon » Sat Nov 11, 2006 4:14 pm

hari wrote:Please reinstall from http://www.acelogix.com/downloads/au.exe .
Uninstall vc_redist, and check if this works.
Thanks Hari,
Will try it sometime soon, Runtimes dont cause a problem but i noticed that they dont uninstall too cleanly !! (leaves files,dlls etc behind, i hate that) I just restored my sys and everything is running well, so dont want to tempt fate at this given time as i have a heavy workload this week.
Perhaps anyone without the riuntimes installed could test this, it would be appreciated lots. :wink:
Top
jazzbodepew
Posts: 128
Joined: Fri Aug 29, 2003 7:18 pm
Location: 40.136976 N, 87.621737 W
Contact:
Contact jazzbodepew

Over my head--But!

Post by jazzbodepew » Sat Nov 11, 2006 5:10 pm

I am over my head here to understand all this but found this read interesting and pointing to more reading ..
Is this post relative to anything here?

jazz................... :?:
~ ~
***JAZZ OO SAYS***
ACE----oooO--(_)---Oooo---EXCELS
Top
hari
Site Admin
Posts: 685
Joined: Sat Dec 13, 2003 2:15 am

Post by hari » Sat Nov 11, 2006 7:20 pm

Col, the latest version does not need the runtime dlls, so go ahead and install it without the runtime.

Jazz, nice to hear from you, it's been a while :)
regards,
Hari, Acelogix Team
Top
Jon
Posts: 13
Joined: Sat Jan 28, 2006 2:03 am
Contact:
Contact Jon

Post by Jon » Sat Nov 11, 2006 8:15 pm

hari wrote:Col, the latest version does not need the runtime dlls, so go ahead and install it without the runtime.

Jazz, nice to hear from you, it's been a while :)
i tried 3.1 .4039 last week without the runtimes and as soon as i ran ace utils, it gave sidebyside errors, has it been updated again ??
thanks, :wink:
Top
hari
Site Admin
Posts: 685
Joined: Sat Dec 13, 2003 2:15 am

Post by hari » Sun Nov 12, 2006 3:02 am

Yes, yesterday. There is no difference in the exe, just a small modification in thex setup program.
regards,
Hari, Acelogix Team
Top
Jon
Posts: 13
Joined: Sat Jan 28, 2006 2:03 am
Contact:
Contact Jon

Post by Jon » Sun Nov 12, 2006 1:04 pm

hari wrote:Yes, yesterday. There is no difference in the exe, just a small modification in thex setup program.
Hari !! You are too good to us all here. :D will try v soon. Thank you.
Top
Jon
Posts: 13
Joined: Sat Jan 28, 2006 2:03 am
Contact:
Contact Jon

Post by Jon » Sun Nov 12, 2006 1:35 pm

[img]http://smilies.sofrayt.com/^/aiw/yahoo.gif[/img]

Uninstalled runtimes, installed updated Ace Utilities, not a single error to report. Sidebyside errors all gone.
Thanks again Hari. :wink:
Top
Jon
Posts: 13
Joined: Sat Jan 28, 2006 2:03 am
Contact:
Contact Jon

Post by Jon » Sun Nov 12, 2006 3:50 pm

Col wrote:[img]http://smilies.sofrayt.com/^/aiw/yahoo.gif[/img]

Uninstalled runtimes, installed updated Ace Utilities, not a single error to report. Sidebyside errors all gone.
Thanks again Hari. :wink:

OOps hold that !!! :shock:

although Ace Utilites runs fine without the Runtimes, i discovered that my
recently installed SN**IT Screen Capture program started causing sidebyside errors afterwards !! I can only assume that when i installed my screen capture program, it already found the runtimes on my system (installed previously with the sidebyside fix), or microsofts runtime uninstaller removed them to !!
I guess reinstalling my SN**IT Screen Capture will fix it. After all it was put on here way after the MS runtimes. :?

So be careful, or better still, install the fixed AU on a clean System. :wink:
Top
Locked

Return to “Troubleshoot Problems”