I purchased several copies of Ace utilities. My first purchase was back in 2003. I still have printed copies of 6 licenses and in saved email I have six copies of upgraded licenses for the the x64 versions. I am at the moment using up to six versions for myself and family members and when I purchased them they were for Lifetime licenses. I am tired of receiving license has expired messages when at times I upgrade the version. Can we fix this issue or are you willing to reimburse me for all my licenses?
Bruce
License Issues
License Issues
Cheers ,
bsorrows
bsorrows
Re: License Issues
Due to the change is the method of storing registration keys, it will expire after two years.
On expiry just email us and we will send a new key.
We will check if we can issue non-expiring keys.
On expiry just email us and we will send a new key.
We will check if we can issue non-expiring keys.
regards,
Hari, Acelogix Team
Hari, Acelogix Team
Re: License Issues
Thank you Hari. I received the new key and I appreciate it. Sorry I was short in email but spam filter flagged your email response and I did not notice it, my bad. I really appreciate it.
Bruce
Bruce
Cheers ,
bsorrows
bsorrows
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- Posts: 20
- Joined: Fri Dec 04, 2009 6:45 am
Re: License Issues
I tried e-mailing but the person thought that I was attempting to upgrade to the 64 bit version.
That upgrade was already handled. I need a new license key, mine does not work with the new version even though it was lifetime.
That upgrade was already handled. I need a new license key, mine does not work with the new version even though it was lifetime.
Re: License Issues
Please contact support again, we will send a new key.
regards,
Hari, Acelogix Team
Hari, Acelogix Team