program won't open

TheNewZackMorris · Post by **TheNewZackMorris** » Wed Apr 18, 2007 7:23 pm

Recently I upgraded to Vista Ultimate. Everything was running fine; no problems. Then a couple of days ago two of my programs stopped working. The two programs are: Ace Utilities & DVD Shrink. Weird thing is, they worked for about a week and then just stopped working. I've uninstalled and reinstalled multiple times, but they still won't open. Also, no process ever shows up for them in task manager. I've tried the options of Running as Administrator (although i am the administrator) & running in compatibility mode.

All my other programs work just fine. No problems at all. Anyone have any idea what could be causing the problem? Thanks for the help.

*NeaL*
p.s. only thing i can think of that i updated is the firmware of my DVD burner. i don't see how that would affect anything though.

TheNewZackMorris · Post by **TheNewZackMorris** » Thu Apr 19, 2007 3:01 am

Here's the info from the crash log file:

Problem signature:
Problem Event Name: APPCRASH
Application Name: au.exe
Application Version: 3.2.0.4043
Application Timestamp: 45a38903
Fault Module Name: StackHash_1a60
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000096
Exception Offset: 00377fd5
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 1a60
Additional Information 2: 70c664024f3636a44921d75d69338079
Additional Information 3: 4a9a
Additional Information 4: 35e576999b5d86b0dd0c5b59364ca412

Post by **Aneesh** » Thu Apr 19, 2007 6:41 am

Query has been forwarded to Acelogix support.

TheNewZackMorris · Post by **TheNewZackMorris** » Thu Apr 26, 2007 10:07 pm

I got it working again. Vista's Date Execution Prevention was preventing the program from opening because it felt it was a threat to the system. So I added the program to the safe list.