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Ace Utilities doesn't perform cleaning when scheduled

Posted: Thu Jul 29, 2010 10:12 am
by techman
I have the latest version of ace utilities installed on a Windows 7 machine.
I have it scheduled to clean the registry once per day at a specific time (I set the schedule from inside of Ace Utilities)
It's not running. I confirmed this by scanning the registry before and after the scheduled run time (no difference in scan results).
Also at the time, Ace Utilities is scheduled to run, I see no process in the task manager that even hints that its running.

This may have something to do with something else I noticed.
Every time I run the ace utilities application manually, I get the Windows 7 UAC popup asking for my permission to run it.

user account control prompt. Do you want to allow the following program to make changes to this computer?

This happens EVERY time I manually run Ace Utilities.Perhaps this has something to do with why Ace Utilities doesn't clean my registry as scheduled.
Thanks

Re: Ace Utilities doesn't perform cleaning when scheduled

Posted: Fri Jul 30, 2010 1:18 pm
by Aneesh
We tried to simulate the issue here, but the scheduled cleanup process worked as expected. :-\

To set a schedule:
Go to Ace Utilities > Options > Scheduled CleanUp.
Select the tasks and the time of execution.
Click 'Set Schedule' and then Click Ok.

Some registry entries may get recreated every time you delete it. So, simply checking the number of 'before the scheduled cleanup' and 'after the scheduled cleanup' entries may not always work. Go to the backup location where registry 'undo files' are saved and check if any file was created with 'the start time of the schedule' as its filename.

Notes:
* The scheduled cleanup won't start if it finds Ace Utilities already open in the background.
* UAC (enabled/disabled) does not affect the scheduled cleanup.
* You need to be logged in your account during the scheduled time.