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Problem with Norton Anti Virus

Posted: Sat Aug 27, 2005 10:00 am
by Lewej
After running the program I am now getting an error message regarding my Norton Anti Virus 2005 program. The message says Norton Anti Virus does not support the repair feature, please uninstall and reinstall. My questions are: 1. Has this happened to anyone else. 2. What caused the problem. and 3. Should I uninstall and reinstall Norton or Ace Utilities?

Any help would be appreciated. After clicking on OK the message pops back up and after clicking ok again everything seems to run fine, including Norton.

Posted: Sat Aug 27, 2005 10:36 am
by hari
Seems some entry of Norton is being deleted.

Please reinstall Norton.

Then, run Ace's registry cleaner, but dont delete any entries.
Please email the report of the found entries to me.
(To create a report, right click on the list after scanning, and click 'report' from the popup menu. Save the file)

I can check this file, and see which entry has to be ignored.