Problem with Norton Anti Virus

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Lewej
Posts: 1
Joined: Sat Sep 17, 2005 10:40 am

Problem with Norton Anti Virus

Post by Lewej » Sat Aug 27, 2005 10:00 am

After running the program I am now getting an error message regarding my Norton Anti Virus 2005 program. The message says Norton Anti Virus does not support the repair feature, please uninstall and reinstall. My questions are: 1. Has this happened to anyone else. 2. What caused the problem. and 3. Should I uninstall and reinstall Norton or Ace Utilities?

Any help would be appreciated. After clicking on OK the message pops back up and after clicking ok again everything seems to run fine, including Norton.

hari
Site Admin
Posts: 685
Joined: Sat Dec 13, 2003 2:15 am

Post by hari » Sat Aug 27, 2005 10:36 am

Seems some entry of Norton is being deleted.

Please reinstall Norton.

Then, run Ace's registry cleaner, but dont delete any entries.
Please email the report of the found entries to me.
(To create a report, right click on the list after scanning, and click 'report' from the popup menu. Save the file)

I can check this file, and see which entry has to be ignored.
regards,
Hari, Acelogix Team

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