Software Forum

I've been a longtime user of Ace Utilities and version 5.0 worked fine on Win 7 RC 64-bit Enterprise. I just installed Windows 7 RTM 64-bit Enterprise and then installed Ace Utilities 5.1.

Most of the utilities seem to work, but clicking on the Cookie Manager... button in the Erase Your History tool, results in Ace Utilities stop responding. The standard Windows warning displays:

Acelogix Software's Ace Utilities For System Maintenance has stopped working. Windows is collecting more information...[snip]

Let me know if you need more info about my system.

Since there are differences in different builds of Windows 7, sometimes unexpected behavior crops up. A feature working properly in one Win7 build may show some issues with a later version. We'll check it, thank you for trying Ace Utilities v5.1.

Hi,

I just ran Ace Utilities in Windows 7 x64 Enterprise RTM. The cookie manager didn't crash and it managed to clean the cookies when activated, as expected :-\

More tests will be done to simulate the error. Meanwhile, I wanted to update you with current results on the issue.

I hate it when that happens! But it does consistently repro for me. I did some more experimentation and it also crashes (stops responding) when clearing history.

Through the process of elimination I narrowed it down to the Delete cookies (use Cookie Manager to protect cookies) on the Internet Exporer/MSN options page. So long as this option is checked, it will hang when I run the clean. But if I leave it unchecked, regardless of what other options are selected, it will run properly.

So to summarize, for me it crashes when:
1) Launching Cookie Manager
2) Clearing IE cookies