Junk File Remover giving me a problem

Discuss problems regarding Acelogix Software products and find solutions
jwebby
Posts: 35
Joined: Tue Aug 09, 2005 3:54 pm

Junk File Remover giving me a problem

Post by jwebby » Fri Jun 24, 2005 6:00 pm

When i click delete (this is for any file, even if one is selected) it always says "Cannot delete *filename*: Cannot find the specified path Make sure you specify the correct path

If anyone can help that would be great, thanks.

Cal
Posts: 278
Joined: Mon Aug 04, 2003 7:26 am
Location: USA

Post by Cal » Sat Jun 25, 2005 1:55 am

Have you changed your drives/partitions seqences? If so, this could cause this problem.
Regards
Cal

hari
Site Admin
Posts: 685
Joined: Sat Dec 13, 2003 2:15 am

Post by hari » Sat Jun 25, 2005 4:14 am

Can you please send me a screen shot of the files found ?

( To make a screen shot, press 'print screen' on your keyboard. After that, Open 'paint' program, click 'Edit > Paste' menu. Save, zip and send the file to support@acelogix.com )

Is there anything peculiar in your PC ?
regards,
Hari, Acelogix Team

jwebby
Posts: 35
Joined: Tue Aug 09, 2005 3:54 pm

Post by jwebby » Mon Jun 27, 2005 4:41 am

ive sent the picture with sum of the files, and theres nothing wrong with my pc, i dont think. All i remember doing was installing windows over a previous wnidows (because i was too lazy to format and was afraid to lose important files)

hari
Site Admin
Posts: 685
Joined: Sat Dec 13, 2003 2:15 am

Post by hari » Tue Jun 28, 2005 5:16 am

hi

Got the picture, but could not make out anything.

Can you please try check marking one file at a time and delete ? (I know you've tried to delete it one by one ; just to make sure)

Right click the Recycle Bin/Properties. Is the "Do Not Move Files to the Recycle Bin..." option checked ? check mark it and try. Dont forget to uncheck this after the delete operation.
regards,
Hari, Acelogix Team

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