Software Forum

I purchased several copies of Ace utilities. My first purchase was back in 2003. I still have printed copies of 6 licenses and in saved email I have six copies of upgraded licenses for the the x64 versions. I am at the moment using up to six versions for myself and family members and when I purchased them they were for Lifetime licenses. I am tired of receiving license has expired messages when at times I upgrade the version. Can we fix this issue or are you willing to reimburse me for all my licenses?
Bruce

Due to the change is the method of storing registration keys, it will expire after two years.
On expiry just email us and we will send a new key.

We will check if we can issue non-expiring keys.

Thank you Hari. I received the new key and I appreciate it. Sorry I was short in email but spam filter flagged your email response and I did not notice it, my bad. I really appreciate it.
Bruce

I tried e-mailing but the person thought that I was attempting to upgrade to the 64 bit version.

That upgrade was already handled. I need a new license key, mine does not work with the new version even though it was lifetime.

Please contact support again, we will send a new key.