Ace Utilities Problem

[andykim23]

Hi. I was just wondering why Ace Utilities (latest version) won't start up immediately upon clicking on the program icon. My computer specs are pretty high so I doubt it is a problem on the user end.
Is Ace Utilities tested or been optimized for Windows XP Service Pack 3? Is that why there is a lag upon clicking the program icon and the actual opening of the program? Any help would be appreciated. Thanks.

[hari]

Please let me know the approx starting time in seconds.

Antivirus tools can scan a program before it is started.

[andykim23]

Hi. The usual time in seconds for ace utilities to open on my computer is approx. 1 1/2 seconds. However, after installing Service Pack 3, my computer will open ace utilities in approx. 7-8 seconds. I do have antivirus software (CA Antivirus 2007), but before I installed service pack 3, the program opened just fine. I'm guessing the problem occurs with the introduction of Windows XP SP3.

[mr.brownstone]

Well, first off you can try 2 things: disable antivirus and try to start AU, or re-install AU again and see if that helps:)
Let us know how that work.

[andykim23]

Ok, I tried disabling antivirus and the same thing happens...there is noticeable lag. I re-installed AU again after uninstalling and I get the same result. Under XP SP2, the problem seems to be solved after trying it on a friend's computer. However, my computer is XP SP3 and right after the installation of it, Ace Utilities brings noticeable lag when first starting the program. Any other tips?

[hari]

We do have XP sp3 installed on our dev machines ; there is no lag.

Do you have any tools like WinIce, WinDbg, etc installed ?