Version 2.2 not acceping Key

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zridling
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Location: St. Louis, Missouri, US
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Version 2.2 not acceping Key

Post by zridling » Sat Jan 03, 2004 8:41 am

Clean format with XP today and the newer version was downloaded and copy/paste does not work with new version. Tried several times - anyone else experience this? and did you notice that it "does" still work on the older verions when 2.2 uninstalled an 1.82/2.1 installed.

EDIT: Got my response in another thread, and was told to email Author for new key. Thanks for nice reply.
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hari
Site Admin
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Joined: Sat Dec 13, 2003 2:15 am

Post by hari » Sat Jan 03, 2004 4:51 pm

HI,

Email us from the support page to get a new key.
regards,
Hari, Acelogix Team
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Guest

Post by Guest » Mon Jan 05, 2004 5:58 am

New key did not work :( Should I be expecting a third key?
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Cal
Posts: 278
Joined: Mon Aug 04, 2003 7:26 am
Location: USA

Post by Cal » Mon Jan 05, 2004 6:42 am

Hey how about emailing them again (If you are a registered user) and let them know what happened. I'm sure you will get a positive outcome!
Regards
Cal
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Guest

Post by Guest » Mon Jan 05, 2004 7:00 am

Your right - third key did the trick. Hari got back with me promptly and I finally got it working. The second ket didn't work, third times a charm. Great service :)
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jazzbodepew
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Post by jazzbodepew » Sat Jan 10, 2004 7:58 pm

Guest
Welcome
This is the "Friendliest Site on the Web..
If you want;Tell all your friends about Ace being a good place to seek advice on any computer problem..
jazz.........
~ ~
***JAZZ OO SAYS***
ACE----oooO--(_)---Oooo---EXCELS
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Guest

v2.2 Key

Post by Guest » Sun Feb 01, 2004 8:14 pm

I have emailed 3 times and decided to try the forum as suggested. I have X'd out some personal information because I am not 100% sure what to list.

The v2.2 upgrade directed me here to get a new reg key. This is my 3rd email to get one. My old (NOW DEAD) email was charper1@xxxxx.net
The email to forward to is chuck@xxxxxxxxx.com


This notification is just a friendly reminder that on May 17, 2003 you placed an order for Ace Utilities. This order was paid using your VISA, whose last 4 digits are 0228. Ace Utilities Order number 05172003-52258-387 Thank you.
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Cal
Posts: 278
Joined: Mon Aug 04, 2003 7:26 am
Location: USA

Re: v2.2 Key

Post by Cal » Sun Feb 01, 2004 11:09 pm

Anonymous wrote:I have emailed 3 times and decided to try the forum as suggested. I have X'd out some personal information because I am not 100% sure what to list.

The v2.2 upgrade directed me here to get a new reg key. This is my 3rd email to get one. My old (NOW DEAD) email was charper1@xxxxx.net
The email to forward to is chuck@xxxxxxxxx.com


This notification is just a friendly reminder that on May 17, 2003 you placed an order for Ace Utilities. This order was paid using your VISA, whose last 4 digits are 0228. Ace Utilities Order number 05172003-52258-387 Thank you.
The new version of Ace Utilities 2.2 does require a new "Key" to function, so go to http://www.acelogix.com/support.html and email the Author. He will then send you a new key! :wink:
Regards
Cal
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Guest

Post by Guest » Mon Feb 02, 2004 12:37 am

as stated in my post "i have emailed 3 times"

i am getting no reply, so i am trying this forum as suggested in the support area "if i get no reply"
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Guest

Post by Guest » Mon Feb 02, 2004 1:46 am

OK, thats well & good, but I was using this forum (as suggested on the support page) to determine what is the aprox wait time or IF my emails are being read at all. I am easily at about 3+ weeks, and that seems a bit lengthy. So i guess I just continue to wait with no specific answers or replys to my emails until my "re-trialware" runs out in 2 days.
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Cal
Posts: 278
Joined: Mon Aug 04, 2003 7:26 am
Location: USA

Post by Cal » Mon Feb 02, 2004 1:47 am

Anonymous wrote:as stated in my post "i have emailed 3 times"

i am getting no reply, so i am trying this forum as suggested in the support area "if i get no reply"
I have emailed the Author about this issue I'm certain that he will respond soon!
Regards
Cal
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Guest

Post by Guest » Mon Feb 02, 2004 1:48 am

Thanks for that! I was wondering what had happened to your previous reply that I responded to; I guess it was deleted.
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hari
Site Admin
Posts: 685
Joined: Sat Dec 13, 2003 2:15 am

Post by hari » Mon Feb 02, 2004 4:13 am

HI,

I am glad you at last used this forum. I had replied all your previous emails, none of it was getting through, the mail getting bounced back saying the domain ( xxharper.com) cannot be found.

Please create another email id with say yahoo, and send me an email from that address. (Dont use hotmail/aol/msn, it may redirect some emails to the spam folder)

regards
hari
regards,
Hari, Acelogix Team
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Guest

Post by Guest » Mon Feb 02, 2004 4:40 am

not sure why its getting bounced unless your server is on some sort of blacklist, but i am sending it now (9:40pm central US time) from yahoo.. thanks!
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hari
Site Admin
Posts: 685
Joined: Sat Dec 13, 2003 2:15 am

Post by hari » Mon Feb 02, 2004 4:59 am

hi,

no, it is not because if any black list, but the 'unroutable domain xxharper.com'
regards,
Hari, Acelogix Team
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