AU loads very slow and crashes a lot

Discuss problems regarding Acelogix Software products and find solutions
howiem
Posts: 7
Joined: Sun Aug 28, 2005 2:23 am

AU loads very slow and crashes a lot

Post by howiem » Tue Jul 18, 2017 11:08 am

Windows 7 Ultimate 32bit
Sandboxie version 5.20
Firefox 54.0.1
MS Security Essentials
Antimalware Client Version: 4.10.209.0
Engine Version: 1.1.13804.0
Antivirus definition: 1.245.323.0
Antispyware definition: 1.245.323.0
Network Inspection System Engine Version: 2.1.12706.0
Network Inspection System Definition Version: 116.99.0.0
Malwarebytes 3.1.2
SUPERANTISPYWARE 6.0.1242 (FREE VERSION) DATABASE VERSION 13793 (ON DEMAND)
WinPatrol PLUS 35.5.2017.8

When I boot up the computer, AU loads OK, but after I use the computer a while and try to start up AU, it loads very slowly and frequently stops working before it loads fully. Would like some recommendations on how to trouble shoot it.