Ace Utilities no longer loads.
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- Posts: 20
- Joined: Fri Dec 04, 2009 6:45 am
Ace Utilities no longer loads.
Tried to update to the latest version and now the program refuses to even start up despite a clean uninstall/reinstall and reboot. Windows XP.
Ace Utilities has encountered a problem and needs to close. We are sorry for the inconvenience.
Error signature AppVer: 6.3.0.291 ModName: unknown ModVer: 0.0.0.0. Offset: 00020027
Ace Utilities has encountered a problem and needs to close. We are sorry for the inconvenience.
Error signature AppVer: 6.3.0.291 ModName: unknown ModVer: 0.0.0.0. Offset: 00020027
Re: Ace Utilities no longer loads.
Hi
Can you please download again and try? We made a small fix for another Windows XP issue, and it might work.
Can you please download again and try? We made a small fix for another Windows XP issue, and it might work.
regards,
Hari, Acelogix Team
Hari, Acelogix Team
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- Posts: 20
- Joined: Fri Dec 04, 2009 6:45 am
Re: Ace Utilities no longer loads.
No luck. Confusing as previous build worked fine.
Ace Utilities 6.3.0 RC1 seems to work.
Ace Utilities 6.3.0 RC1 seems to work.
Re: Ace Utilities no longer loads.
Please download Ace Utilities from the URL
http://www.acelogix.com/downloads/aceutils_test.exe
Install, run and see if the file c:\ace utilitieslog.txt exists.
If so, please send it to me.
Regards
Hari
http://www.acelogix.com/downloads/aceutils_test.exe
Install, run and see if the file c:\ace utilitieslog.txt exists.
If so, please send it to me.
Regards
Hari
regards,
Hari, Acelogix Team
Hari, Acelogix Team
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- Posts: 20
- Joined: Fri Dec 04, 2009 6:45 am
Re: Ace Utilities no longer loads.
Test file runs and installs properly.
04.Oct,01:57:50.AM InitInstance
04.Oct,01:57:50.AM InitInstance1
04.Oct,01:57:50.AM DoArmStuff
04.Oct,01:57:50.AM DoArmStuff 1
04.Oct,01:57:50.AM init 23
04.Oct,01:57:51.AM init 28
04.Oct,01:57:51.AM init 34
04.Oct,01:57:51.AM init 35
04.Oct,01:57:51.AM init 51
04.Oct,01:57:51.AM init 52
04.Oct,01:57:51.AM initretn
04.Oct,01:57:51.AM RegisterIfKeyAlreadySaved
04.Oct,01:57:51.AM RegisterIfKeyAlreadySaved ret
04.Oct,01:57:51.AM DoArmStuff2 1
04.Oct,01:57:55.AM DoArmStuff2 ret
04.Oct,01:57:50.AM InitInstance
04.Oct,01:57:50.AM InitInstance1
04.Oct,01:57:50.AM DoArmStuff
04.Oct,01:57:50.AM DoArmStuff 1
04.Oct,01:57:50.AM init 23
04.Oct,01:57:51.AM init 28
04.Oct,01:57:51.AM init 34
04.Oct,01:57:51.AM init 35
04.Oct,01:57:51.AM init 51
04.Oct,01:57:51.AM init 52
04.Oct,01:57:51.AM initretn
04.Oct,01:57:51.AM RegisterIfKeyAlreadySaved
04.Oct,01:57:51.AM RegisterIfKeyAlreadySaved ret
04.Oct,01:57:51.AM DoArmStuff2 1
04.Oct,01:57:55.AM DoArmStuff2 ret
Re: Ace Utilities no longer loads.
Thanks.
You mean the test file does not crash?
You mean the test file does not crash?
regards,
Hari, Acelogix Team
Hari, Acelogix Team
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- Posts: 20
- Joined: Fri Dec 04, 2009 6:45 am
Re: Ace Utilities no longer loads.
Correct, test file seems to work okay.
Re: Ace Utilities no longer loads.
Please download and install again and see if the issue is resolved.
http://www.acelogix.com/downloads/aceutils.exe
http://www.acelogix.com/downloads/aceutils.exe
regards,
Hari, Acelogix Team
Hari, Acelogix Team
-
- Posts: 20
- Joined: Fri Dec 04, 2009 6:45 am
Re: Ace Utilities no longer loads.
Seems to be fixed, any idea what the technical issue was?
Re: Ace Utilities no longer loads.
No idea. I think you were still using a previous build.
regards,
Hari, Acelogix Team
Hari, Acelogix Team
Re: Ace Utilities no longer loads.
I'm experiencing the same problem as posted here. Unfortunately my reloading didn't yield the same positive results!
I too am running XP
I too am running XP
Re: Ace Utilities no longer loads.
Hi
Please download and install from the below link and see if it works
http://www.acelogix.com/downloads/temp/ ... s_temp.exe
Please download and install from the below link and see if it works
http://www.acelogix.com/downloads/temp/ ... s_temp.exe
regards,
Hari, Acelogix Team
Hari, Acelogix Team
Re: Ace Utilities no longer loads.
Aside from the inconvenience of reloading my license key it seems to have taken and is working.
Thank you
Thank you