Please post system-clock fixkey related queries here

Discuss problems regarding Acelogix Software products and find solutions
Aneesh
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Post by Aneesh » Sun Mar 06, 2005 10:00 am

D3ED-16B1-FE09-A93C
Regards,
Aneesh,
Acelogix Software Team.

video
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Post by video » Sun Mar 06, 2005 1:33 pm

thanks

rayrod
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Joined: Sun Mar 27, 2005 12:51 am

Post by rayrod » Sun Mar 06, 2005 9:19 pm

how can it be that the key posted in sunday 06 is already expired, because that is what i got from the program. Do you have another one, please?

Aneesh
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Post by Aneesh » Mon Mar 07, 2005 3:18 pm

Correct the clock before using the fixkey.

75BA-650C-3D0D-CEBB
Regards,
Aneesh,
Acelogix Software Team.

dutchie46
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Joined: Mon Apr 18, 2005 5:52 am

Post by dutchie46 » Sat Mar 12, 2005 11:03 pm

That key is expired, and my clock has not been changed, there is nothing wrong with it...so what gives?

Aneesh
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Post by Aneesh » Sun Mar 13, 2005 6:26 am

VictoriaMaxwell wrote:That key is expired, and my clock has not been changed, there is nothing wrong with it...so what gives?
So, what is the problem that you have?
Regards,
Aneesh,
Acelogix Software Team.

Cal
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Location: USA

Post by Cal » Sun Mar 13, 2005 8:19 am

VictoriaMaxwell wrote:That key is expired, and my clock has not been changed, there is nothing wrong with it...so what gives?
If your "Trial" period has ended then you have to make the decision to purchase AU or not! :wink:
Regards
Cal

dutchie46
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Post by dutchie46 » Sun Mar 13, 2005 4:40 pm

I only downloaded it on March 6th. Would the trial end that quickly?

Aneesh
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Post by Aneesh » Sun Mar 13, 2005 5:04 pm

VictoriaMaxwell wrote:I only downloaded it on March 6th. Would the trial end that quickly?
Ace Utilites has a 30-day trial period which, in your case, is not up yet.

Is the program not working ? Its possible that your PC clock setting got changed, inadvertently or otherwise, causing AU to lock up perhaps, in which case you need a fixkey to resolve the issue. Can you be specific on the problem at hand ?
Regards,
Aneesh,
Acelogix Software Team.

dutchie46
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Joined: Mon Apr 18, 2005 5:52 am

Post by dutchie46 » Sun Mar 13, 2005 6:58 pm

Well, my clock hasn't changed, however I did double click on it to see the calendar yesterday while planning a trip. Could that have caused it? And no, the program is not working right now. :cry:

Aneesh
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Post by Aneesh » Sun Mar 13, 2005 8:00 pm

Simply checking a prior/future date won't cause any problem, unless you accidentally hit 'Apply' or 'Ok' while viewing that prior/future date which would then result in a clock setting change.

When you start Ace Utilites, does it show any error messages/numbers ? If so, please give the details. If its anything related to PC clock error, Acelogix support will provide you with a 'clock fixkey'.
Regards,
Aneesh,
Acelogix Software Team.

mrgigabyte
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Post by mrgigabyte » Mon Mar 14, 2005 1:37 am

Can I get one too? Minewon't come up andI've tried everyone. Thanks!

Aneesh
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Post by Aneesh » Mon Mar 14, 2005 10:32 am

1) Correct the clock.
2) Press the 'Shift' key and click the OK button of the clock error messagebox.
3) Paste the key.

06EE-9BB6-CBC9-07A0
Regards,
Aneesh,
Acelogix Software Team.

mrgigabyte
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Joined: Thu Apr 28, 2005 4:29 am

Post by mrgigabyte » Fri Mar 18, 2005 5:57 pm

I tried that code and it still is not working.I need to get back intothe program because my PC is crashing and I would like to use the restore option for the registry since it happened right after usingthe cleanup tool.

Please help!!!

Aneesh
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Post by Aneesh » Fri Mar 18, 2005 7:04 pm

To restore registry deletions performed by AU Registry cleaner from outside of AU :

Go to the folder where AU stores your registry backups. Typically the folder is My Documents -> Ace Utilities Backups. If you have set some other backup folder in the AU preferences, then go there.

In the backup folder, you'll find a list of registry (.reg) files, which are in the format day_month_year_time.

Find out the file which was created before your Windows started experiencing problems. Double-click the file, then click Yes to merge that file into the Registry. If the problem is not fixed, you can try merging backup files created prior to the one you selected.

Note: This helps only if the problem was caused by the deletion of an entry or entries by AU Registry Cleaner. Problems not related to AU cannot be fixed with this.
Regards,
Aneesh,
Acelogix Software Team.

Locked